Operations Automation

Partner Operations Automation at Regional Scale

Rebuilt fragmented partner operations into a structured workflow with automation and clearer operational controls.

Best Fit

Platform and partner operations teams

Timeline

Multi-phase rollout with fast initial wins

Core Stack

JavaScript • Google Sheets • API integrations • Ops reporting

Challenge

Designed a JS + Sheets + API automation layer for repetitive operational actions.
Standardized request flow, ownership rules, and handoff sequence.
Introduced practical reporting views for daily execution control.

Reduced request handling time from about 10 days to about 24 hours.
Supported operations across 400+ partners with more predictable delivery.
Improved decision speed by replacing manual status checks with structured process visibility.

AI SYSTEM BOOT

Connecting to orchestration layer

Gathering context and business signals

Mapping workflows and dependencies

Rendering AI operations interface