Confirm, pack, ship, and collect on one desk

Confirmation queue

See who still needs to say yes before you pack a box.

WhatsApp replies

Send a confirmation the customer can answer. Yes reserves stock. No stops the order.

Stock on the same file

Reserve when they confirm. Consume when you ship. Restock if it comes back.

Pack and ship

Carrier and tracking sit on the order, not in a side chat.

Collect after delivery

Cash on delivery is recorded once, on the same order, when the courier is paid.

Returns you can trust

Refused and returned orders go back to stock without a second spreadsheet.