Do this, in order

1. 1Open Delivery hub, then Overview.
2. 2Read Needs attention first.
3. 3Click a tile to open that list.
4. 4If nothing shows yet, click Connect a system.
5. 5Click Refresh after a new sync.

If the overview is empty

1. 1Click Connect your first system.
2. 2Pick a tool you already use, like GitHub, Jira, or Google Drive.
3. 3Finish the setup. The first update starts shortly.

On this screen

Needs attention

The few things to look at first.

Connected sources

How many tools are linked and whether each one synced.

Open work items

Issues synced from your trackers that are not done yet.

Open incidents

Signals that need a brief or a fix.

Awaiting approval

Prepared drafts waiting for a person to approve.

Connect a system

Starts the setup for a new tool.

Do this, in order

1. 1Open Delivery hub, then Connections.
2. 2Click Connect a system.
3. 3Pick the tool, for example GitHub or Jira.
4. 4Paste the key or sign in, as the form asks.
5. 5Click Look up what I can pick, then choose the projects or spaces.
6. 6Click Connect. The first update starts shortly.

Google Drive

1. 1Drive uses the workspace Google connection.
2. 2If asked, click Connect Google and finish the Google sign-in.
3. 3You come right back to Connections when Google is connected.

On this screen

Connect a system

Pick the tool to link, like GitHub, Jira, SharePoint, or Google Drive.

Connection card

The tool, its status, and when it last synced.

Needs attention

The connection needs a new key or a setting change.

Look up what I can pick

Shows the projects or spaces this key can read.

Add upload inbox

A place to drop files when a tool has no direct link.

Do this, in order

1. 1Open Delivery hub, then Work queue.
2. 2Filter by source, project, or assignee.
3. 3Open an item to see its details.
4. 4Click Create task, or Link existing task.
5. 5Use Open in source to change it in the original tool.

If Create task is missing

1. 1Projects is not turned on for this workspace.
2. 2Open Settings, then Apps, and turn on Projects.
3. 3Come back to Work queue and try again.

On this screen

Search work items

Find an issue by title.

All sources, All projects, All assignees

Filters for the list.

Open in source

Opens the issue in the original tool.

Create task

Adds a Projects task linked to this issue.

Link existing task

Links the issue to a task you already have.

Not mapped to a member

The outside account is not matched to a workspace member yet.

Do this, in order

1. 1Open Delivery hub, then Incidents.
2. 2Open an incident.
3. 3Click Prepare brief if no brief is ready yet.
4. 4Read the likely cause and the evidence. A person applies the fix.
5. 5Click Mark in progress, then Mark resolved when it is fixed.
6. 6Tell the brief whether it worked, so the next one is better.

On this screen

Search by error, user or target

Find an incident fast.

Prepare brief

Builds a brief from the evidence in your connected systems.

Likely cause and Evidence

What probably went wrong, and the records that show it.

Similar cases and Procedures

Past incidents and the steps that fixed them.

Mark in progress, Mark resolved

Updates the incident status.

It worked, It was wrong

Feedback that makes the next brief better.

Do this, in order

1. 1Open Delivery hub, then Reviews.
2. 2Open a pull request.
3. 3Click Prepare review if it is not ready yet.
4. 4Read the prepared review and the checks.
5. 5Click Approve and post comment, or Decline.

Prepare reviews automatically

1. 1When you connect GitHub, turn on Prepare reviews for new pull requests.
2. 2Add the review standards for this workspace when asked.
3. 3New pull requests get a prepared review after the next sync.

On this screen

Pull requests

Pull requests from connected repositories.

Prepare review

Reads the pull request and prepares a review.

Prepared review

What looks fine, what needs a change, and what to watch.

Checks

Whether the pull request checks passed, failed, or are still running.

Comment awaiting approval

The draft comment. Nothing posts without you.

Do this, in order

1. 1Open Delivery hub, then Metrics.
2. 2Pick a metric.
3. 3Read the definition before you share the number.
4. 4Click Refresh now if you need today's value.
5. 5Ask the AI Delivery Operator for a metrics brief if you need to share it.

On this screen

Metric card

The latest value, with the date it was computed.

Definition

How the number is counted. Only approved definitions show here.

Trend

Earlier snapshots. It appears after the next refresh.

Refresh now

Computes the metrics again from the latest sync.

Do this, in order

1. 1Open Delivery hub, then Account mapping.
2. 2Find an account under External accounts.
3. 3Click Map to member and pick the person.
4. 4Repeat for each person on the team.
5. 5Click Refresh after the next sync to see new accounts.

On this screen

Workspace members

People in this workspace.

External accounts

Accounts found in your connected tools.

Map to member

Links an outside account to a workspace member.

Not mapped to a member

Work from this account is not assigned to anyone yet.